TECHNICAL EXPERTISE THAT GOES BEYOND THE PRODUCT

The right adhesive is only part of a successful installation.

Taylor Technical Services brings real-world flooring expertise to the job — helping flooring professionals choose the right solution, prepare for installation, troubleshoot challenges and build their skills.

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EXPERTISE WHERE YOU NEED IT

From product selection to job-site challenges, our technical team is ready to help.

Product & Application Guidance

Get help with product selection, preparation and installation best practices.

Job-Site Support

Contact our experts for practical troubleshooting and technical guidance, on site or remotely.

Testing & Evaluation

Leverage our technical capabilities to evaluate performance.

Training & Education

Build knowledge through technical education, hands-on training and Taylor Time Tips.

Support is available through on-site visits, phone, email/text, video chat and distributor location. Explore our technical services here.

MEET THE EXPERTS

Our technical professionals bring practical flooring and installation experience to the challenges our customers face every day.

Gary Scheidker Director of Technical Services

Second-generation flooring professional with 50+ years of industry experience.

Chaston CarrellClaims Manager

CFI-certified flooring professional specializing in technical applications and claims.

Efren LlamasWestern Testing & Bilingual Training Manager

Second-generation installer and CFI Certified Master Mechanic with decades of experience.

Ray FaulknorEastern Testing & Training Manager

Second-generation flooring installer with 40+ years of industry experience.


LEARN FROM THE EXPERTS

Take Taylor’s technical expertise from the job site into the classroom. Training sessions can cover a range of topics, including product selection, substrate preparation, adhesive application, installation techniques and industry best practices.

Build your skills with ProPath

ProPath brings flooring professionals together with Taylor's technical experts for practical, hands-on training designed to build knowledge, skills and installation confidence.

Interested in ProPath training?

Tell us where you're located and we'll keep you informed about training opportunities.

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Taylor Time Tips provide practical, straightforward guidance on flooring installation, products and common job-site challenges — directly from Taylor's technical experts.

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TECHNICAL KNOWLEDGE, WHEN YOU NEED IT

Whether you are planning an installation, choosing a product or troubleshooting a challenge, our technical team is ready to help. 

Technical Department Hours:

Monday–Friday, 8 a.m.–8 p.m. ET
Technical Support: 706-712-5823

CONTACT TECHNICAL SERVICES

Thank you for choosing Taylor. We’re ready to step into the future with you, enhancing industry standards and delivering value like never before.

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